Privacy Policy

Last updated: August 5, 2026

Chennai Home Solution ("we", "us", "our") operates this website to help customers book washing machine, AC and fridge repair services in Chennai. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Contact details you provide, such as your name, phone number, email address and service address, when you call, fill a form, or book a service.
• Technical information such as your IP address, browser type, device type, and pages visited, collected automatically through cookies and similar technologies.
• Information from advertising platforms (such as Google Ads) about how you reached our website, including campaign, keyword and referral data.

2. How We Use Your Information

• To schedule and carry out the appliance repair service you request.
• To contact you about your service request, appointment updates, or billing.
• To improve our website, services and customer experience.
• To measure and improve our Google Ads campaigns, including conversion tracking.

3. Cookies and Advertising

We may use cookies and similar tracking technologies, including Google Ads and Google Analytics, to understand how visitors use our website and to measure the effectiveness of our advertising. These tools may collect information such as pages viewed, time spent on the site, and actions taken (such as clicking to call). You can control or disable cookies through your browser settings.

4. Sharing of Information

We do not sell your personal information. We may share information with technicians assigned to your service request, and with service providers who help us operate our business (such as payment processing, SMS/call services, or website hosting), solely for the purpose of delivering our services.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain customer information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

• You may request to review, correct, or delete the personal information we hold about you by contacting us at the details below.
• You may opt out of promotional communications at any time by informing us directly.

8. Children's Privacy

Our services are intended for adults seeking home appliance repair. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Disclaimer

Chennai Home Solution is an independent, third-party appliance repair service provider. We are not affiliated with, authorized by, sponsored by, or otherwise associated with any appliance manufacturer or brand. Any brand names, logos, or trademarks referenced on this website or in our advertisements are the property of their respective owners and are used solely to identify the makes and models of appliances we service.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: +91 90259 51634
• Email: contact@ct-9025951634.in
• Address: No. 24, 3rd Main Road, Anna Nagar West, Chennai – 600040, Tamil Nadu